What We Do

Crandall/Partners Service Offerings

Crandall/Partners is a consulting firm specializing in Organizational Development across a wide spectrum of businesses and disciplines.  Based in Grand Rapids, Michigan, Crandall/Partners offers a variety of programs and services in three main areas of concentration:

Organization Development and Improvement

Man organizations are in need of assistance when it comes to developing staff, planning for the future, managing change, or resolving conflicts.  This is particularly true when the organization is experiencing a shift in budgets, markets, ownership, or otherwise experiencing pressures or changes that can upset normal operations.  Crandall/Partners has considerable expertise in this arena, with services that include:

  • Leadership and Management Training
  • Executive Coaching and Mentoring
  • Management Skill Assessment
  • Executive Team Building
  • Change Management
  • Strategic Planning
  • Conflict Resolution
  • Succession Planning
  • Employee Communication
  • Culture Development

Human Resource Services

Crandall/Partners also provides assistance in a broad array of Human Resource programs that are of particular benefit to smaller organizations that may not have enough internal structure to support these needs; or for any organization needing help with special projects.  Examples include:

  • Training and Development Programs (sales, customer service, time management, presentation skills, supervisory skills)
  • Performance Appraisal Systems
  • Employment Evaluation and Selection
  • Recruiting Strategies
  • HR Policy Development
  • Executive Compensation
  • Setting Goals/Objectives
  • Employee Relations

Board Governance

A third niche is working with boards of not-for-profit organizations, school systems, and smaller companies in developing guidelines of governance, and determining respective roles and responsibilities between boards and their administrations.  Work in this area includes:

  • Policy Governance Training
  • Strategic Planning
  • Conflict Resolution
  • Administration Evaluation
  • Survey Development
  • Board Leadership